PROJECT NAME
Launched in 2025, Build with Wave is an intelligent estimation platform that transforms the restoration industry’s traditional assessment workflow. While conventional estimation processes require days of manual calculations, multiple site visits, and extremely documentation review, Claims AI delivers professional-grade estimates in 10-15 minutes with 95% accuracy, fundamentally changing how restoration companies deliver customer service.
ROLE
UX/UI Designer
DURATION
UX/UI Designer
WORKED WITH
UX/UI Designer
TOOLS & SKILLS
UX/UI Designer
Problem
SERVEPRO Chula Vista operates without a centralized CRM (Customer Relationship Management) system, resulting in significant operational inefficiencies that directly impact project delivery and customer satisfaction. Currently, client information is scattered across multiple disconnected platforms, from third-party estimation software to ServiceM8, an outdated system that remains severely underutilized despite its available features.
This manual handoff process not only extends project cycle times but also introduces opportunities for miscommunication and data loss.
process
SERVEPRO Chula Vista operates without a centralized CRM (Customer Relationship Management) system, resulting in significant operational inefficiencies that directly impact project delivery and customer satisfaction. Currently, client information is scattered across multiple disconnected platforms, from third-party estimation software to ServiceM8, an outdated system that remains severely underutilized despite its available features.
This manual handoff process not only extends project cycle times but also introduces opportunities for miscommunication and data loss.
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FRESH IDEAS!
TUESDAY, SEPTEMBER 15, 2026, 01:43 AM